Inconsumercomplaints.com » TV & Radio » Review / complaint: DishTV India - No customer care | News #198711

DishTV India
No customer care

My VC number is – 01504330985

1. In spite of paying subscription well in advance, DishTV-India stopped the transmission with a message “Recharge your dishtv”

Many calls were made to their customer service. Every time they say sorry and ask me to wait for 2 hours as they have to perform some corrective actions. So they say, “Keep your Set Top Box switched on for next two hours on channel 999”

Meaning you miss your programs for next 2 hours also keep the power on the STB for their mistake.

This is not enough the exactly same problem keep on apprising any day any time without any advance notice or reason!!!

The customer service person is not authorized to connect me to some senior person of the company, neither allowed to give me their phone number even nor the email id.

With repeated requests at the best they confirm that somebody (senior) will call me which never happened as on date.

2. Many a time there telemarketing person calls and lure about new upgraded packages they offer, without telling the hidden charges. Once I agree for it, I will have no chance to go back without paying some unlawful and undisclosed fee which is called plan degradation charges.

I feel Shahrukh Khan is unaware which type of company he is promoting and keep saying “Wish Karro, Dish Karro”!!!


Company: DishTV India

Country: India   State: Tamil Nadu   City: Chennai

Category: TV & Radio

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