Hi,
This was to bring to your kind notice that my complaints to Tata Sky Helpline have not been attended for the last THREE DAYS!
Since 12th Aug evening, I have been facing problems with my Tata sky set-top box and am constantly following up with your helpline, which just comes up with innovative ideas of how, NOT TO HELP,
Even after registering same complaint almost 25 times (Not Joking,!), the only response me and my wife keep getting is one service request number and a vague promise of the “engineer” visiting in immediately-next 1 hr-or 2 hrs or definitely-worse 3 hrs! (How I wish, I could attach all those lovely sms-es, from Tata sky in this mail!)
It has been over 60 hours and at least 150 min of sweet talks, with several highly qualified persons, but of no avail! We have also had the fortune to talk to the so called “seniors” on helpline numbers, one Mr. Setu Desai and one Mr. Vishal with even better promises, which they also know will not be met!
I am sure tomorrow being Sunday, I must not expect any services and that would mean 5 DAYS OF MERE PROMISES AND ASSURANCES! So much so for a 24*7 helpline!
I can bet I am not the first one, nor am in going to be the last one!
Complaint Numbers: 1-4708682792; 1-470326064
Managers we spoke to: Mr. Sethu Desai and Mr. Vishal (9225512728)
Numbers of Mysterious Engineers, who never came: 9930165343 & 9702170003
May God save those who have or would have Tata Sky. Amen
Rgds
Mohit
Mumbai
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