Hi.. My name is Rehana Bashir Ahmed,
Customer ID: 3007509347
I got free AirtelDigital Coupon on purchase of Sony LCD on 28/3 from Jyoti Electronics Chembur showroom & on same day I recharge it with Rs. 750/- & AirtelDigital Customer Care Executive gave us an assurance to give connection within 24 hrs, & that 24 hrs has became 168 hrs, but no connection has been done till now.
I have contacted Airtel D2H customer care 50 times regarding activation and customer number for my transaction for the Airtel D2H connection. I got very very worst answers from the customer care executives regarding that.. as well they are responding us as they will update it in next 1/2 hour which doesn't happened... I never experienced such a worst thing like this in my life.
As I have bought this Sony LCD specially to watch World Cup because of Airtel D2H fake service we were unable to watch it.
On 2nd April I made complaint in Airtel D2H Customer Care. Complaint Number 65766317. But no one responded.
I contacted Jyoti Electronics Chembur showroom to inform that the free gift of Airtel D2H connection which they provided on Sony LCD is not yet installed. So they gave us a Sales Dealer Number. I had call them & that time they give me different answer that in Kharghar area their is some Installation problem from local public. But in our Society already there are 3 AirtelD2H connection done.
I call Airtel D2H Customer care to Return my Amount which I have pay from ICICI Credit Card, & also I generated Cancellation ID for the Airtel D2H from ICICI customer care. But they are saying that they don't have Refund Policy.
I have been with very worst experience during this process in my life.. This cannot be acceptable as the Airtel service providers are giving the confirmation and advertizing the best services.
Now, let me know the right way to handle with this situation to install and activate my connection for Airtel D2H... Its highly recommended a strict steps by the Airtel head / MD to handle this kind of experience and their staff for their services.
Hope for a better assistance this time.
NOTE: I PERSONALLY ADVICE EVERY ONE, PLEASE DON'T GO FOR ANY ONLINE SERVICES FROM ANY PROVIDERS AS THEY ARE THE BEST CHEATERS IN INDIA. PLEASE PREFER TO PAY ONCE EVERY THING IN PLACE OR AFTER THE ACTIVATION OF THE SERVICE.
********************* JAGO GRAHAK JAGO *********************
Thanks and Regards
Rehana Bashir Ahmed
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