Its been 1.2 years im using the Air tel Digital TV. The box stopped working from last 12 days and i raised the complaint 10 days back. The funny part is if you call customer care no one will attend the call.
I got a call after 3 days and i gave the complaint and thy provided me with a case number. Its been another 7 days im doing the follow ups with engineers and fell to **** thm. As the response is pathetic. I have given my address details and case number to the same engineer more than 6 times. He dont have a data base neither he dont know what the complaint is. Excuses are like leave applications... I dont have digital box in stock..i dont have screws to tighten... wat d ****?..
I have decided to cancel this **** for ever and never will use Airtel in my lifespan.
Anyone who have the power to raise this kind of issues... pls react against them.
Thank you
Vineeth
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