I have purchased a LCD Tv for which I got a free airtel digital tv installation kit. I had recharged my account with 840 Rs on the customer ID 3005095556. I have scheduled the installation for the sixth time yesterday. Everytime they confirm that they have activated the account with the serial number and PIN provided by me and that the installation is scheduled. But no one turns up for installation. When called back they reply saying that the account hasn't been activated and repeat the whole process. Ive patiently given them the pin and serial for the sixth time on september 30th and had installation scheduled for oct 1st at 1 pm. As usual they didnt turn up. Now after spending so much time with the airtel ccare people I have no more patience to call them up and have lost trust on airtel. Its been two months now that I purchased the tv and it is sitting idle. Ive never expected Airtel being such a big brand is tryng to fool customers.
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