Deceived by Airtel Digital TV
I have purchased Airtel Digital TV in June. I have custermer ID. 3000992938 ON 1ST week of july I have got the problem from set of box as it stars after taking long time then service engineer visit my home then he temporary resolve the problem and charged 100 Rs then all of sudden after one week without any reason the SETTOP box of Airtel digitaTVstopped functioning.
I lodged a complaint to Airtel Digital TV customer care Center.again. then instead of solving my problem they provided me another SETTOP box. they told me that 500 Rs will be charged for it, but it never works properly, after another visit they said that data cable is not working and charged 50 Rs extra for another cable. But still the problem is not solved. Now customer care informed me that for resolving your problem again 100 Rs will be charged for that problem which was never resolved
Now it spoils my two weeks and money and am charged rupees 6 rs daily for connection without using services
My SETTOP box still not working, though they charged me again & again
So my question is that will I pay continuously for same unresolved problem
Regards,
VINOD KUMAR
MAIL ID: [email protected]
Phone 09878884299
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