I HAVE MADE COMPLAINT IN COMPNAY IN TOLL FREE NUMBER, NODAL OFFICER AND APPELLATE AUTHORITY HOWEVER NO REPLY HAS BEEN RECEIVED. MY COMPALINT IS FROM 27-07 BUT NO ACTION MORE DETAILS ARE TO BE GIVEN BUT BECAUSE OF WORDS CONSTRAINT I CAN NOT WRITE IN FULL. PLEASE GIVE ME MAIL ADDRESS I WILL WRITE IN FULL
My Registered No is 09426122393
i have taken dth connection when there was offer that no installation charges is to be levied, set top box is free and one year chargeable are to be paid in advance. we have taken connection in feb with one year service. now TV was not running from 16-07 and i have noted down complaint in toll free number. your person did not came. i dialled again it was informed to me somestimes that our person will come within two hours, sometimes our person will come within twenty four hours sometimes our person will come today sometimes told that he will come up to 6 oclock. i was dialling again and again and same reply i was receiving. lator on i also recorded calls stating to them that i am recording your calls what you are stating to me still no body came untill 21st. then i dialled and told them to disconnect line because you are not able to provide me services. you have taken one year advance from me and still not providing me services. then they have told that we will also not refund money to you. i have told them that you are not able to provide me services then refund me money. then they have told no. they have also told that we will not disconnect line untill and unless you will also not refund set top box and anteena. i have told that it was free they have told that no. now your dealer are lying or company is lying. you company does not give in writing any thing nor any bill and also no receipt. further if you are doing problem of solution by refudning me money then ok otherwise i will ahve to move to consumer court.
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