My Airtel Digital TV Account number is 3002372691. I had logged complaint number 4766351 with Airtel Digital TV on 12th Dec. No one from your engineer team visited for rectification of problem. I called up again on 15th Dec and enquired status of my complaint but was surprised to hear that it is already closed.
Again I was given a new complaint number 4793392. No one visited again for rectification till I called up again to customer care around 7th time. Engineer finely came on 16th Dec and found that problem is with remote of Digital TV and told us that it will be replaced. He gave us maximum time period for resolution by Monday afternoon.
But as expected no one again turned up.
I am really surprised to see services of Airtel Digital TV for my complaint which is open from 12th of December. And really shocked by the services. I feel I have been cheated time and again by false promises of your customer care executives. I must tell you that local cable TV network that is available in our area gives much better services than the kind of services given by Airtel Digital TV this time.
Regards, Vikas Bhan.
91-9910045506
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