Hi, This is to inform that I am really annoyed of receiving calls and messages about Airtel Digital TV. I surrendered my Dish and other aquipment on 28th November to one of the so called Airtel Digital Representative and received an acknowledgement for the same from the same person. But still I am receiving the calls and messages, when I called up the support center one day they have mentioned that my account is active and they didn't receive any information to remove the connection. And also they mentioned someone might be using the connection.
Airtel thinks that after surrendering the equipment to their person, customer have to go and see if the person is using the connection... this is absoulte nonsense.
I have the proof to show that the equipment is surrendered.
Airtel Digital TV is having a pathetic customer care who can only speak English or Hindi.
Can someone address this issue and take action atleast to stop the calls & messages to my mobile.
Kishore
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