I purchased a Sony TV and was happy to receive an Airtel digital TV voucher for a HD set top box. After the long and protracted process of registration etc. I scheduled the installation. However, there was no response from the persons concerned.
I have rescheduled the installation twice and still not have it installed.. My entire weekend has been spoilt because of these guys. If there is no meaning of this installation time, then what is the use of having this?? This is the worst possible service I could have expected from a brand like Bharti. This is possibly the reason why most people recommend Tata Sky, Reliance even though everybody thinks Airtel has the best quality.
And not to mention the quality of customer service offered plus the connectivity is really poor..onehas to call 4-5 times to reach an operator..Pathetic service..Just pathetic
Abhishek Khosla
Mumbai
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