I have been using Airtel Digital TV for almost a year now. From the begining I have been using the Economy Pack. Being a Cricket fan I was very happy to enjoy this pack as it contains Star Cricket/ESPN/STAR Sports. But when I recharged my pack today with 6 months advance rental pack, I was so disappointed. Starsports/ESPN/Star Cricket are taken out of this pack. In stead TEN spots/Cricket/Action are added. When India tour of South Africa was going on TEN spots/Cricket/Action was not part of the Economy pack. Now when the wold cup season starts Starsports/ESPN/Star Cricket channels are replaced with TEN spots/Cricket/Action. Is this not a joke?
THIS IS JUST CHEATING OF THE CUSTOMERS...
I had so much of trust on Airtel for so long. But all the trust is gone now. I feel cheated. And more so after my series of talk with the the customer care representative. I know after this I will be advised to take the top up pack for the sports channels. And eventually I have to do so... Its matter of just Rs. 30-40... But believe me i am so hurt for this kind of service provided by Airtel.
Thanks,
Bapun Kumar Patel
Customer ID 3004350672
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