My set top box was changed on 27.04.2011 with a warranty of three months and rs. 350 was deducted from my account. it again stopped working in the month of june and again changed. finally it was replaced on 02.07.2011 and an amount of Rs. 350 has been deducted again from my account, irrespective of warranty period as period is less than three months. i have called customer care so many times but all in vain. A senior lady Ms. Parvati assured me to refund my deducted amount but it did not happen. now i am continuously receiving messages regarding dissconnection of my digital Tv.
it is requested to take serious action against the company responsible for my inconvenience and providing me bad quality set top boxes which did not last for at least three months.
Abhishek kumar Sinha
Customer Id: 3000227214
phone: 9699393517 and 9702259531
Address: Bldg No. 13 Wing -A Flat No.-304
Income Tax Quarter
MHADA Complex, Rambaug, Powai
Mumbai-76
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