I have purchased or upgraded my exiting connection by paying Rs 2250 through their IVRS and payment done through credit card. When no body turned up for replacing the Set Top box I lodged a complain but complain was closed without even contacting me and instead my existin connection was recharged with only Rs 2000 instead Rs 2250. When I tried for local dealer either my call was diverted or not attended or attended with very poor response after waiting for 3 to 4 minutes.
Now I want my money back in full as I don't want to suffer again and again. same was the case during first installation. Govt privatised this service for better service but these people are very negligent, do not care for customet at all. Me and my family was got borred due to their very bad service and not able to see any channel for last four days. I request for return of my money with compensation for my agony, bad service with cost. Thanks
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