On 23rd Nov.2010 some Mr. Dharam Veer contacted me to install Airtel DTH connection at my home and gave me a DTH Connection Customer ID 3005859253 under Mega Pack. But this connection was given from a Dish of my tenant Mr. Shakeel Ahmed. He charged me Rs.1290/- but no receipt of money was given to me. In march they charged me Rs.400/- for shifting the Dish owing to no signal vide receipt no.92314 dtd.10.3.2011. On leaving my tenant Mr. Shakeel in 05 when we contacted your dealer at Central Road, Bhogal, New Delhi, he advised us to give Rs.600/-to Shakeel and the same connection would be converted to you but ID WILL NOT CHANGE .We comply with the advised and gave Rs.600/- to Shakeel. On dtd.21.7.2011 they took away set-top box/remote etc.of Cutomer ID 3005859253-001 of Mr. Shakeel vide receipt no.230399 dtd.21.7.2011.
In July I received a message on my cell phone 8800978775 asking Rs.600/- for recharge I enquired /worte complaint through e-mail for aking Rs.600/- for recharge while just 20 days back I recgarge it by Rs.350/- as I am paying since installation, now they diconnected it and on complaint thier Engineer visited and asking Rs.400/- for setting dish antena to somewhere else to get proper signals. I also tried to install it but unable to find any transmission on my television.
Kindly arrange to continue my services in my name and excess charges may please be adjusted in my future bills. If there is any signal probllem then my money should be returned to me alongwith balance as on date in my account to me.
Yours faithfully
Harsh Vardhan
Customer ID 3005859253 -02 (Airtel DTH Services).
H.No.6, Bazar Lane Bhogal, Jungpura, New Delhi-110014
Phone No.01124371281, Cell No.8800978775
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