As promised by airtel digital T.V that they converting my mega package into Ultra package on two Id's of digital T.V was not done. They did only on 1 ID and on the second they are saying the new package is not available after making many fake commitments and assurance which they gave over the phone i called them up 8 to 9 times every time they made a commitment to kill the time which airtel did not said at the time of changing the plan by a customer care executive name as pallavi now there senior executive varsha is saying that they cannot do so after killing my time money and the payment they deducted for ultra package earlier where as they did not inform me that it will not available for second ID i must not have changed my plan
Thanking you
Nishant Goswami
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