Airtel DTH
Dish alignment for channel addition

Hi,

I have made a complaint related to add 3 channels to my package.

534, 536 and 698.

and i have called more than 10 times regarding this.

whenever i called customer care, they are telling that to add these channels it is requird to change the dish alignment and the engineer visit your place within 4 hours or within 24 hours.

but nothing has been done till now. i am getting Error: SM1

please confirm me whether it is possible to add those channels or not.

for Bhakti (698) channel, already my account has been debited but, i am not getting that channel.

Customer id: 3003328340