I am an Airtel DTH customer, subscribed with an HD set-top-box. Trouble started 6 months back, when the set-top-box stopped functioning. Since then I have called Airtel customer care centre about 300 times, registered numerous complaints, but still no resolution. I have paid in advance for the year, so my payments go on auto decrement, despite me not availing of any service. My apartment complex is wired by Airtel & I am unable to switch the operator.
I have just started a door-to-door campaign against this fraud company, and I am not surprised that there are many like me who have been suffering in silence.
Pls do share with me if there are any redressal forums available for general public against such blatant abuse.
I am reachable at 98860 18610 & my mail id is [email protected]
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