My Dish TV (Customer # 3004143052) is not working since 25th April and inspire of daily reminder you guys are not taking any pains to get it fixed. It was a big mistake I took Airtel DTH
On 25th I tried to call at 12150 but your representative didn’t pick up the call. Then on 25th Apr I have sent the sms HELP at 54325 and I got a message that your representative will call me but no one called me till now.
Again on 26th Apr I called at 12150 and complained about the problem with complaint # 7362815. I was told that this will be fixed before 5:00PM on the same day (26th Apr) and I will have to pay Rs. 100 fixing this issue. Still no one from Airtel DTH has approached me to fix this problem.
You want to charge back to customer for fixing the problem where as you don’t understand that pains that we have to take I am already paying you the subscription charges where as I am unable to avail these services since 25th because of negligible response from your team.
Daily I am calling you guys and every time I call I get a complaint no 7439136 on 28th Apr, 7397291 on 27th Apr, 7362815 on 26th apr
You people have really crossed the limits is this the way you treat your customers?
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