Hi,
I am Rakesh (9986448004) from Bangalore with the customer Id - 3008350711.
I have applied for a new Airtel DTH connection online and there starts my misery. After repeatedly calling to Airtel Customer Care for one week, they failed to do the installation. They give me so many false promises which made me took leave and wait in my home for service guys to come and do the installation. Finally the reply was "WE HAVE MANY CUSTOMERS, WE ARE NOT SURE WHEN WE CAN COME AND DO INSTALLATION".
That was the last thing which I expected from a company like Airtel. I decided to go for cancellation and asked for refund. Airtel Customer care was so happy to do that and promised me the refund with in 10 days. Now it is almost one month, I have not received the money but only apologies and assurance from Airtel that I will get my money with in 10 days. Not sure when this 10th day will come.
Regards,
Rakesh
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