I purchased Airtel DTH changing from Tata Sky thinking it would be great also Airtel provides more tamil channels and now I find myself in pathetic position, when Tata Sky was installed, I never knew there is something called activation since everything was automatic, smooth and fast, the moment it was installed it was working beautifully, Airtel was such a disappointment I purchased through sales agents from Customer Care, the moment they sold me the connection I could never call them back, my number was blocked as well. The installation happened after 2-3 days, then after 3 days it is still not activated, I made endless calls, everytime I was promised that someone will call me back, mails will be sent to higher tech teams, the activation happens within 4 hours etc, but nothing happened.
I bought HD connection, I was told since I was a postpaid Airtel customer I would get HD box for 2299/- and get 1 month south economy sports pack with lifetime free Tamil channels. Impressed with this I made a regretting mistake, if Airtel could not fix the technical problems since it is already too late for a TV connection pls refund my money and take the dish and box I could at least use my existing Tata Sky connection.
Customer ID: 3010604157
Regards,
Santhosh R.
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