My Customer ID: 3006942182
On 2nd Feb I ordered AIRTEL DTH HD setup box with 5 month subscription of south value pack for 3105 INR over airtel IVRS. The guy who sold the product told me that installation and services would be up by 3rd Feb. The installation guys came on 4th Feb and completed the instalation by 14:00 hrs and charged me 100 INR for the extra cable and promised me that the services would be up in 1 hour. Today it 6th Feb and still my services are not started and till now i have spent 10-12 hours on phone with various people from promising me that the service would be in 2 hours. One guys says that my account is not active the other says it is active but pending and lots of things by lots of people. Promises made and broken. I thought of writing to grievances but like thier connection the link on their website is also not working :-). Finally i managed to open that link and sent a email but no response since last 30 hours. i was with tata sky and their service was very very very much better than airtel. we cant even compare. Finally im decided to cancel my connection and switch back to TATASKY. isko laga dala life jingalala.
POOOOOOOOR POOOR POOR POOR SERVICE FROM AIRTEL WORST CUSTOMER CARE REPS, THEY DONT HAVE AUTHORITY TO SEND EMAIL, THEY DONT HAVE AUTHORITY TO TRANSFER CALL AND THE FUNNY ONE. THEY DONT EVEN KNOW WHO THEIR WASTE CEO IS. LOL
Well im not going to stop this one, I will file a comlaint againt them in consumer court and may be in court for cheating me and i will request all my friends and dear ones to switch to other service provider.
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