AIRTEL WB
DIGITAL TV MAJOR FLAW!!

HI AIRTEL HAS A SERIOUS FLAW IN THE ACTIVATION OF PACKAGE SYSTEM.

I HAD AIRTEL MEGA PACK WHICH WAS RECHARGED ON 22/11 SINCE IT GOT EXPIRED.

IMMEDIATELY MY SPORTS MEGA 12M TOPUP WHICH WAS RUNNING OK WITH EXPIRY ON 2/2 GOT DEACTIVATED.

WHICH MEANS WHEN AIRTEL MEGA PACK GETS RECHARGED, THE OTHER TOPUPS WHICH HAD BALANCE REMAINING WITH FUTURE EXPIRY DATE WILL GET DEACTIVATED.

I CANNOT WATCH INDIA NZ TEST MATCH ON NEO CRICKET EVEN THOUGH I PAID FOR IT!!

AIRTEL MUST RESOLVE IT BY ASAP! POSITIVELY AND PREVENT SUCH BLATANT FLAWS IN THEIR DIGITAL TV SYSTEM.

CONSUMER NO - 3001291895

COMPLAINT NO - 4552407