Hi I am having an Airtel DTH.Lat tuseday 22 nd I called up the customer care complaining that my set top box is not working. I am getting an error code of "SM2". The customer care people reset the settop box from their end but it didn't work. They tried 3 times but failed. So I was told ...
I changed my package to South Value which has a free package with Vasanth TV & Captain TV. I complained on 15th Feb and the call centre people replied that the satillite need to be changed and will send a engineer withing 5 working days. After 5 working days no one turned up. When call centre ...
Hi I just got an Airtel DTH installed. I spoke to the Customer service on Saturday (12148) and had long discussions with Alfred (Manager-at least that he told to me), Amit (some Team Lead) and Salman (the rep). All of them gave me a view that Airtel was the best in terms of service and explained to ...
Dear Consumer Court, We got our set top box changed because it was showing some problem on 2nd September. I was told that activation will take 48hrs but till today (12 days) the activation is still pending. Everyday the customer care raises a new complaint and sends me a sms saying that the problem ...
I am using Airtel DTH HD Set top box from July. From May 27'th 2011 Sound is not comming for all channels. Complained on the same date and Engineer from airtel visited to my home and said "Set Top Box" Problem, will be replaced once stock available. On May 27'th the day I complained ...
Hello, I've been using Airtel digital tv for 6 months now. Since last Friday (15/07) am getting Error code 6 in all the channels. When i called up the customer care i was informed that my account is in safe custody. I have not placed any safe custody request in the past. Till yesterday (18/07) i ...