On my visit to USA I had taken a Sim card from Matrix cellular. Which promises to be much cheaper then any other connections. However while I returned I was astonished to see excessive amount of bill they sent. They even charged for calls which I couldn't get through. Moreover when I needed a help ...
I had taken 2 sim cards from matrix to italy during month of june. on comming back i got a bill of rs 6800 approx. and to my shock there was one call of 4 hours and 2 minutes in it. on finding out it was the no of italy museum in florence. i had never made such a call and it was an automated no. ...
Reg:- PHONE NO. 07942852609 ; BILL NO.MUK2256637 (1469946) This is to bring to your kind notice that last month I went to Switzerland, and MATRIX company representative Mr. Vikas contacted me in Amritsar, he came to my place and explained a plan to me where in I needed to pay 5GBP against which he ...
My wife had taken a SIM card from Matrix for a trip to Germany for ten days On her return I was shocked to find that of the total bill of Rs 7200, more than 95% (about 6800) was billed under the head "Other- Premium Services". I disputed the bill but despite assurances that payment need ...
I was travelling to Spain and needed a SIM and a datacard. Mr. Hardik Gutka, the Sales representative of Matrix, told me that I can choose a plan where I won't be charged for browsing. However, the hidden truth was that I was going to be charged for browsing. Mr. Gutka, didn't even provide me a ...
I am currently a student in the US and I've taken a Matrix Cellular student plan. I was shocked to see my invoice number ATTG3095923 was for Rs.50, 064.34. The majority of the charges - Rs. 41, 500.04 - was for other data usage. It turns out that Matrix Cellular somehow didn't update my data plan ...