I took a Matrix SIM Card for Mauritius on 20th March. I received the bill and when Matrix called on 18th April i authorised them to debit my Credit Card. The actual debit was higher by Rs.750/-. On enquiring i was told that the excess was for a unreturned Singapore SIM Card of year 2010!!! I have ...
I took a sim card for singapore for 6 days, got a bill of 30, 000 with 25000 DATA charges!!! asked the company to explain it. Obviously they did not. Then someone called to Negotiate and come to a common digit because they cannot furnish details regarding the charges. When I asked them to come and ...
TDear all, Please be aware of this service provider who promises cheap calls and then loot the customer. Recently I took this card based on the commitment given by their sales person that the rental will be only Rs 1500 and I will get 300 minutes free call in USA as well as for overseas call. But ...
I had taken a datacard for my laptop for use in Singapore. It did not connect in spite of following all instructions. Several calls from Singapore to their customer care centre met with response of leave your number, our person will call back. I gave my Chennai number that roams international. No ...
Dear readers, recently while on my foriegn trip, i was carrying matrix cellular. they said roaming rate was 7.68 SGD/ minute. when i received billing statements i found they charged with more than 15 SGD per minute. when i asked them they said minimum is 7.68 SGD and maximum as per the service ...
I am an employee of an IT firm in Mumbai. Recently for a trip to the US i took a Matrix Cellular SIM card. The marketing person promised a corporate plan. To my horror i ended up receiving a bill of Rs 7000. There were some charges like data usage for which i had not subscibed or utlilized. ...