Inconsumercomplaints.com » Business & Finance » Review / complaint: ICICI Bank/Bill Desk - Restrictions on bill payments via Internet Banking | News #287289

ICICI Bank/Bill Desk
Restrictions on bill payments via Internet Banking

I used to pay my Idea postpaid bill via ICICI bank netbanking from Idea My account on ideacellular.com.

The bill was usually around 700-800 per month and I used to pay it.

This time (30/12), ICICI bank has put some kind of stupid restriction that only INR 500 can be sent in a single transaction.

So that means, I have to pay the 500 200 in 2 separate transactions and waste double the time doing unproductive work such as bill payments.

This is a completely wrong decision made by ICICI bank as in today's world, with inflation on the rise and more and more money being spent, what problem does ICICI bank have if I want to pay Rs 500 or Rs 5 lacs? There is NO RBI restriction that says the maximum limit is INR 500, why does this bank want to do these kind of ridiculous things?

I want ICICI bank to lift this restriction so that money can freely move around.

Note: This was the case when I was trying to pay my Idea postpaid bill through the My account section on ideacellular.com through Internet Banking, I think Idea uses billdesk as their payment gateway. This may or may not be the case with some other payment gateway or some other merchant.


Company: ICICI Bank/Bill Desk

Country: India   State: Andhra Pradesh   City: Hyderabad

Category: Business & Finance

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