Inconsumercomplaints.com » Miscellaneous » Review / complaint: ICICI Credit cards - Harrasement and mental stress sub standard service | News #293497

ICICI Credit cards
Harrasement and mental stress sub standard service

Please read from first email (Right from the bottom)

Thanks!!!

Kindly do oblige,

Warm Regards,

Mark David Verghese

Group Account Director

WINGS BRAND ACTIVATIONS (I) PVT. LTD.

PROMOTIONS | EVENTS | TRADE FAIRS | CRM | RETAIL

Corporate Office: No. 01, 80 Ft. road, Indiranagar, Bangalore-560 038, India

Phone: 080-25285999/25255057 | Extn.: 206 | Direct: 080-40745206 | Fax: 080-25282862 | Mobile: 09341900030

Website: www.wings-promos.com | E-mail: [email protected]

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From: Mark DavidMarketingWings HO [mailto: [email protected]]

Sent: Monday, November 17 11:51 AM

To: 'Mark DavidMarketingWings HO'; [email protected]; 'ICICI Bank Customer Care'; 'Customer Care'

Cc: 'MARK WINGS'

Subject: RE: 'ICICICARE=030-747-888' RE: RE: Cancel card no. 4477 4605 9383 8008 with immediate effect and there will be no more payments made to ICICI ever again!!!

Dear ICICI,

Subject: Letter from District Legal Services Authority Bangalore City; heading as “NOTICE”

Reference: Pre-litigation case No. 133559 / 2008

Subject: Outstanding amount of Rs. 80, 099; due towards payment of credit card bearing no. 4477460593838008

I wish to have whoever the goons, from ICICI trying to pressurize me into paying, please wake up and read from the first email below why I am refusing to pay, why I have been saying that ICICI only knows how to pressurize people to pay, never wants to be accountable for any bad services, never takes blame for distress, incapacitated working means, undue harassments, non-reverts from ICICI managers, causing mental torture and harm, extremely poor and sub-standard services.

ICICI is the worst bank in the world and to this I swear…

Read below to understand how bad the ICICI service has been; for how long I have been requesting this bank to resolve matters; how much lies and falsities have been made to me; how terrible the ICICI managers have been; how many times I have been made to wait, waste money and I have been put through such hardships because of ICICI. (This is a fraction of the emails that I have been sending as I needed to reduce the density of the mail)… AND for God’s sake please read from the first email.

I have been threatened and harassed but I will not pay ICICI…

It is ICICI who has to pay me – PERIOD!!!

Please note:

The letter has mentioned that I have to meet someone at the Lok Adalat, Nyaya Dhegula. Now this letter I received only today (Handed over by my sister), and hence cannot keep my appointment.

ICICI you are free to proceed in any way as I am clear that I will publicize the terrible harm caused by the bank and I will fight you till the end…

ICICI has to pay me – period!!!

Kindly do oblige,

Warm Regards,

Mark David Verghese

Group Account Director

WINGS BRAND ACTIVATIONS (I) PVT. LTD.

PROMOTIONS | EVENTS | TRADE FAIRS | CRM | RETAIL

Corporate Office: No. 01, 80 Ft. road, Indiranagar, Bangalore-560 038, India

Phone: 080-25285999/25255057 | Extn.: 206 | Direct: 080-40745206 | Fax: 080-25282862 | Mobile: 09341900030

Website: www.wings-promos.com | E-mail: [email protected]

%%%%%%%%%%%%%_

From: Mark DavidMarketingWings HO [mailto: [email protected]]

Sent: Thursday, November 13 11:04 AM

To: '[email protected]'

Subject: FW: 'ICICICARE=030-747-888' RE: RE: Cancel card no. 4477 4605 9383 8008 with immediate effect and there will be no more payments made to ICICI ever again!!!

Please read from the first email below…

Kindly do oblige,

Warm Regards,

Mark David Verghese

Group Account Director

WINGS BRAND ACTIVATIONS (I) PVT. LTD.

PROMOTIONS | EVENTS | TRADE FAIRS | CRM | RETAIL

Corporate Office: No. 01, 80 Ft. road, Indiranagar, Bangalore-560 038, India

Phone: 080-25285999/25255057 | Extn.: 206 | Direct: 080-40745206 | Fax: 080-25282862 | Mobile: 09341900030

Website: www.wings-promos.com | E-mail: [email protected]

%%%%%%%%%%%%%_

From: Mark DavidMarketingWings HO [mailto: [email protected]]

Sent: Thursday, November 13 11:01 AM

To: '[email protected]'; 'ICICI Bank Customer Care'; 'Customer Care'

Cc: '[email protected]'

Subject: FW: 'ICICICARE=030-747-888' RE: RE: Cancel card no. 4477 4605 9383 8008 with immediate effect and there will be no more payments made to ICICI ever again!!!

Hi My Dear Collection Goon “Anand” from ICICI Bank,

Thank you for your threatening call just now; but…

Please read all the mails and STOP HARRASSING me…

ICICI has to pay me…

As usual the collection GOON had no idea of what the issues were!!!

Kindly do oblige,

Warm Regards,

Mark David Verghese

Group Account Director

WINGS BRAND ACTIVATIONS (I) PVT. LTD.

PROMOTIONS | EVENTS | TRADE FAIRS | CRM | RETAIL

Corporate Office: No. 01, 80 Ft. road, Indiranagar, Bangalore-560 038, India

Phone: 080-25285999/25255057 | Extn.: 206 | Direct: 080-40745206 | Fax: 080-25282862 | Mobile: 09341900030

Website: www.wings-promos.com | E-mail: [email protected]

%%%%%%%%%%%%%_

From: Mark DavidMarketingWings HO [mailto: [email protected]]

Sent: Saturday, November 08 9:51 AM

To: 'Mark DavidMarketingWings HO'; 'Infinity Account Manager'; [email protected]; 'ICICI Bank Customer Care'; 'Customer Care'

Subject: RE: 'ICICICARE=030-747-888' RE: RE: Cancel card no. 4477 4605 9383 8008 with immediate effect and there will be no more payments made to ICICI ever again!!!

Damn you ICICI Bank and curses to you forever…

Again I get a bill; again I get sms’es; AND, just now a telecaller calls me for payments…

Please do not harass me when you have to pay me…

READ below and stop threatening me and harassing me as I will then be forced to lodge a police complaint…

Times please help!!!

ICICI please pay me my compensation now!!!

Kindly do oblige,

Warm Regards,

Mark David Verghese

Group Account Director

WINGS BRAND ACTIVATIONS (I) PVT. LTD.

PROMOTIONS | EVENTS | TRADE FAIRS | CRM | RETAIL

Corporate Office: No. 01, 80 Ft. road, Indiranagar, Bangalore-560 038, India

Phone: 080-25285999/25255057 | Extn.: 206 | Direct: 080-40745206 | Fax: 080-25282862 | Mobile: 09341900030

Website: www.wings-promos.com | E-mail: [email protected]

%%%%%%%%%%%%%_

From: Mark DavidMarketingWings HO [mailto: [email protected]]

Sent: Thursday, October 30 11:53 AM

To: 'Mark DavidMarketingWings HO'; 'Infinity Account Manager'; [email protected]; 'ICICI Bank Customer Care'; 'Customer Care'

Subject: RE: 'ICICICARE=030-747-888' RE: RE: Cancel card no. 4477 4605 9383 8008 with immediate effect and there will be no more payments made to ICICI ever again!!!

ICICI, where is my compensation???

Kindly do oblige,

Warm Regards,

Mark David Verghese

Group Account Director

WINGS BRAND ACTIVATIONS (I) PVT. LTD.

PROMOTIONS | EVENTS | TRADE FAIRS | CRM | RETAIL

Corporate Office: No. 01, 80 Ft. road, Indiranagar, Bangalore-560 038, India

Phone: 080-25285999/25255057 | Extn.: 206 | Direct: 080-40745206 | Fax: 080-25282862 | Mobile: 09341900030

Website: www.wings-promos.com | E-mail: [email protected]

%%%%%%%%%%%%%_

From: Mark DavidMarketingWings HO [mailto: [email protected]]

Sent: Tuesday, October 28 1:13 PM

To: 'Mark DavidMarketingWings HO'; 'Infinity Account Manager'; [email protected]; 'ICICI Bank Customer Care'; 'Customer Care'

Subject: RE: 'ICICICARE=030-747-888' RE: RE: Cancel card no. 4477 4605 9383 8008 with immediate effect and there will be no more payments made to ICICI ever again!!!

Hi ICICI Customer Care,

ICICI is the worst bank and it is true…

I just received a bill again (Dated 22/10) for Rs. 80, 099.99

As usual I must remind ICICI that I have to get compensated and I am not paying…

Read below and see how bad ICICI is really is…

Kindly do oblige,

Warm Regards,

Mark David Verghese

Group Account Director

WINGS BRAND ACTIVATIONS (I) PVT. LTD.

PROMOTIONS | EVENTS | TRADE FAIRS | CRM | RETAIL

Corporate Office: No. 01, 80 Ft. road, Indiranagar, Bangalore-560 038, India

Phone: 080-25285999/25255057 | Extn.: 206 | Direct: 080-40745206 | Fax: 080-25282862 | Mobile: 09341900030

Website: www.wings-promos.com | E-mail: [email protected]

%%%%%%%%%%%%%_

From: Mark DavidMarketingWings HO [mailto: [email protected]]

Sent: Monday, October 20 7:55 AM

To: 'Mark DavidMarketingWings HO'; 'Infinity Account Manager'; [email protected]; 'ICICI Bank Customer Care'; 'Customer Care'

Subject: RE: 'ICICICARE=030-747-888' RE: RE: Cancel card no. 4477 4605 9383 8008 with immediate effect and there will be no more payments made to ICICI ever again!!!

Where is my compensation???

Kindly do oblige,

Warm Regards,

Mark David Verghese

Group Account Director

WINGS BRAND ACTIVATIONS (I) PVT. LTD.

PROMOTIONS | EVENTS | TRADE FAIRS | CRM | RETAIL

Corporate Office: No. 01, 80 Ft. road, Indiranagar, Bangalore-560 038, India

Phone: 080-25285999/25255057 | Extn.: 206 | Direct: 080-40745206 | Fax: 080-25282862 | Mobile: 09341900030

Website: www.wings-promos.com | E-mail: [email protected]

%%%%%%%%%%%%%_

From: Mark DavidMarketingWings HO [mailto: [email protected]]

Sent: Saturday, October 18 11:29 AM

To: 'Mark DavidMarketingWings HO'; 'Infinity Account Manager'; [email protected]; 'ICICI Bank Customer Care'; 'Customer Care'

Subject: RE: 'ICICICARE=030-747-888' RE: RE: Cancel card no. 4477 4605 9383 8008 with immediate effect and there will be no more payments made to ICICI ever again!!!

Hi John,

Your deadline is long DEAD and gone beyond LINES!!!

I told you from the start that you seemed just like every other of the 12 managers who only talk about resolving, handling, advocating, taking things further and all that kind of JAZZ..

BUT, in the end the fact remains, “ICICI is the worst bank I have dealt with till date”

Lease note that, I am still waiting compensation…!!!

Please do revert vide email only!!!

Kindly do oblige,

Warm Regards,

Mark David Verghese

Group Account Director

WINGS BRAND ACTIVATIONS (I) PVT. LTD.

PROMOTIONS | EVENTS | TRADE FAIRS | CRM | RETAIL

Corporate Office: No. 01, 80 Ft. road, Indiranagar, Bangalore-560 038, India

Phone: 080-25285999/25255057 | Extn.: 206 | Direct: 080-40745206 | Fax: 080-25282862 | Mobile: 09341900030

Website: www.wings-promos.com | E-mail: [email protected]

%%%%%%%%%%%%%_

From: Mark DavidMarketingWings HO [mailto: [email protected]]

Sent: Wednesday, October 15 7:37 AM

To: 'Mark DavidMarketingWings HO'; 'Infinity Account Manager'; [email protected]; 'ICICI Bank Customer Care'; 'Customer Care'

Subject: RE: 'ICICICARE=030-747-888' RE: RE: Cancel card no. 4477 4605 9383 8008 with immediate effect and there will be no more payments made to ICICI ever again!!!

Dear John / ICICI / The whole world,

Refer email below…

Like I have always said; for the past 7 – 8 months, that ICICI is never interested in resolving issues, the recent discussions with you documented blow proves this once again…

It is past the 14th October and now well past 1200 hrs and there has been no email on the issue…

I guess I will have to wait for my compensation, right???

BUT, ICICI always is very prompt in its charging over dues, late payment fees, false extra charges…

ICICI Is great at getting now more than 12 managers call and threaten for payments (Not to mention that none of them had any idea of the issues); then having a customer wait for 5 – 6 of them, who said that they will meet and not even show up…

ICICI just pay me my compensation and don’t expect me to pay for such terrible service and a product…

1. please do not have your sub standard legal department call me

2. please do not have any of your phone banking officials call me

3. please stop sending me repeated sms’es

4. please stop sending me your bills

5. please, just pay up!!!

Kindly do oblige,

Warm Regards,

Mark David Verghese

Group Account Director

WINGS BRAND ACTIVATIONS (I) PVT. LTD.

PROMOTIONS | EVENTS | TRADE FAIRS | CRM | RETAIL

Corporate Office: No. 01, 80 Ft. road, Indiranagar, Bangalore-560 038, India

Phone: 080-25285999/25255057 | Extn.: 206 | Direct: 080-40745206 | Fax: 080-25282862 | Mobile: 09341900030

Website: www.wings-promos.com | E-mail: [email protected]

%%%%%%%%%%%%%_

From: Mark DavidMarketingWings HO [mailto: [email protected]]

Sent: Thursday, October 09 11:09 AM

To: 'Mark DavidMarketingWings HO'; 'Infinity Account Manager'; [email protected]; 'ICICI Bank Customer Care'; 'Customer Care'

Subject: RE: 'ICICICARE=030-747-888' RE: RE: Cancel card no. 4477 4605 9383 8008 with immediate effect and there will be no more payments made to ICICI ever again!!!

Dear John Victor,

This is to document telecon discussions with you today…

1. I completely explained the sub-standard service from ICICI Bank

2. You sounded apologetic; which is appreciated

3. I re-iterated my stance…

a. I have to be compensated

b. I will not be paying any money to ICICI Bank

c. I will continue to voice these apathies until a suitable compensation is released to me

4. You said that you will revert in writing within 5 days (i.e. On / Before the 14th of October @ 1200 hrs)

Thanks you!!!

Kindly do oblige,

Warm Regards,

Mark David Verghese

Group Account Director

WINGS BRAND ACTIVATIONS (I) PVT. LTD.

PROMOTIONS | EVENTS | TRADE FAIRS | CRM | RETAIL

Corporate Office: No. 01, 80 Ft. road, Indiranagar, Bangalore-560 038, India

Phone: 080-25285999/25255057 | Extn.: 206 | Direct: 080-40745206 | Fax: 080-25282862 | Mobile: 09341900030

Website: www.wings-promos.com | E-mail: [email protected]

%%%%%%%%%%%%%_

From: Mark DavidMarketingWings HO [mailto: [email protected]]

Sent: Tuesday, October 07 7:58 AM

To: 'Infinity Account Manager'; '[email protected]'; 'ICICI Bank Customer Care'; 'Customer Care'

Subject: RE: 'ICICICARE=030-747-888' RE: RE: Cancel card no. 4477 4605 9383 8008 with immediate effect and there will be no more payments made to ICICI ever again!!!

My Dear John Victor,

The calling part is not the issue at all…

I have been contacted by 11 managers of ICICI and none have even the slightest idea of the apathies…

I have been mailing and sharing the apathies to an extent where I have reached a point of belief, “THAT ICICI is the worst bank”…

AND, this is a fact…

I have waited for many managers who said they will meet me and none have turned up…

My number, if not responded, means I may have been in a meeting… BUT, I always return calls dear…

Points that you should keep in mind…

1. Can’t you send an sms??? Like the ones you send when payments are due!!!

2. Can’t you keep trying to reach me…??? Like all the 11 managers have done!!!

3. Is a waiting period of more than 7 months a suitable time line to solve problems and issues??? OR is it customary that you pressurize for so long (Hoping people will pay) and then try and resolve???

4. Do you even imagine I would pay for such terrible service???

5. My office address is mentioned below along with my contact data and I start work at 0800 hrs…

6. I often go on Client consulting meetings so I have always requested to call and visit… BUT, please do not do what the 5 other rock-star ICICI managers have done… That is, to keep me waiting and don’t turn up…

I WANT TO BE COMPENSATED – period!!!

I WILL NOT PAY ICICI anymore – period!!!

I DON’T WANT YOUR BILLS, SMSes, MAILERS, POINTS etc – I want my compensation – Period!!!

AND, until this is done I will fight for my rights; making everyone aware of the sorry state of affairs…

Kindly do oblige,

Warm Regards,

Mark David Verghese

Group Account Director

WINGS BRAND ACTIVATIONS (I) PVT. LTD.

PROMOTIONS | EVENTS | TRADE FAIRS | CRM | RETAIL

Corporate Office: No. 01, 80 Ft. road, Indiranagar, Bangalore-560 038, India

Phone: 080-25285999/25255057 | Extn.: 206 | Direct: 080-40745206 | Fax: 080-25282862 | Mobile: 09341900030

Website: www.wings-promos.com | E-mail: [email protected]

%%%%%%%%%%%%%_

From: Infinity Account Manager [mailto: [email protected]]

Sent: Monday, October 06 5:34 PM

To: [email protected]

Subject: RE:'ICICICARE=030-747-888' RE: RE: Cancel card no. 4477 4605 9383 8008 with immediate effect and there will be no more payments made to ICICI ever again!!!

Dear Mr. Varghese,

We tried calling your mobile number 09341900030. However, mentioned mobile is not responded.

Further, we request you to confirm preferable time to contact you to resolve the issue raised by you.

Looking forward to your co-operation in helping us serve you better.

Sincerely,

John Victor

Customer Service Manager

ICICI Bank Limited

CONFIDENTIALITY INFORMATION AND DISCLAIMER

This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender.

You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects.

The notice appended to the emails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank.

&--Original Message&--

From: Invalid Customer

Date: Friday, October 03 07:46 AM

To: Mark DavidMarketingWings HO", (ERNSTANDYOUNG /PhBG/IBANK/ANDH" Cards>>Credit Card>>View credit card e-statement. This facility will not be available for Add-on Card holders and ICICI Bank Amex Card holders.

Stay connected for communication by updating your contact details through "Forms Center" at www.icicibank.com

CONFIDENTIALITY INFORMATION AND DISCLAIMER:

This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects. The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank.

&--Original Message&--

From: Invalid Customer

Date: Saturday, September 13 01:09 PM

To: Mark DavidMarketingWings HO", (ICICI Bank Customer Care"


Company: ICICI Credit cards

Country: India

Category: Miscellaneous

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