I had booked a courier with BlueDart on May 20 because it was urgent and wanted on time delivery. Bluedart charges almost 5times more than any other courier service for 24hr delivery. Courier was booked from Bangalore to Srinagar. Courier never got delivered till date. On contacting Bluedart customer care i was told there was curfew in Srinagar and that's why it's not been delivered. As for as my knowledge goes, there were some restriction on moment on May 21 only for a day. But yesterday one of the Bluedart executive had argument with me and said curfew was lifted just 6hrs back... a big lie which when i asked can he prove it in consumer court he was quiet and promised a callback in 5mins. But that never happened. I had to call again to their tracking incharge and he promised a deliver will happen today (May 25) but till now May 26 neither the delivery of courier happened nor has receiver been contacted although there are 2 contact numbers mentioned on the packet.
This show how highly unprofessional they are. Had i booked with any other courier i am sure delivery would have happen on time and also i would have saved money.
Status as per Bluedart website on My 26
Waybill No : 13066913985
Pickup Date 20 May
From Bangalore
To Srinagar
Status Delay Caused Beyond Control
Contact Customer Service
I would definetly want to have some action on these unprofesional people who claim to be the leaders.
Regards
Showkat
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