IRCTC
Deducted more than the specified amount

Dear Sir,

I had booked the 4 tickets online from faridabad to Jammu Tawi but due to some unavoidable circumtenses, i had requested online to cancel the tickets and even the same has been done but ther refunded the amount after a deduction of INR 260 260= 520 for cancelling the tickets. I had tried a lot to call the customer care number but there is no reply. Few days before for this incident i had get canceled the 4 tickets of the same root but that time i was debited only 100 rupees, but this time i not able to understand as to why i have been charged 520 Rs. Following are the details of the tickets which i had asked to cancel:

Check the PNR status to confirm cancellation of your ticket. On failure of cancellation of the ticket with repeated attempts please contact us immediately at 011-39340000 or email us at [email protected]

List Of Tickets

E-Ticket I-Ticket

Select Transaction ID PNR Number From To Date Of Journey Reservation Status Date of Booking

1 0330152642 2219175359 JAT FDB 08-7 Can/Mod 11-4 (Charged 260)

2 0328343601 8154590268 FDB JAT 06-7 Can/Mod 06-4 (Charged 260 rupees)

3 0327911400 8254607942 FDB JAT 10-6 Can/Mod 05-4 (Charged 100 rupees)

Please help to get refund the excess deducted amount from my account.

Thanks,

Anil Toma