Sir/mam, my name is swaroop. I had booked a ticket from new delhi to ranchi on 28th of november. it was an e- ticket and i had opted for 2nd a.c, as soon as checked the status, i found it to be in the waiting list. so within 2 mins i cancelled it as well and again booked a ticket in 3rd a.c which i got confirmed. but sir/mam i the amount of that cancelled ticket hasnt been credited to my account yet. i even called the customer care bt didnt get my problem resolved. they said my ticket got confirmed right after i booked it. if such rule is there i was unfortunately not aware of it, otherwise i wouldnt have cancelled it.i have not received any mails neither after ticket reservation nor after the cancellation... being a student from a middleclass family it will be a big financial loss for me... please look after my problem and try to refund atleat a lil amount... i will be grateful to you...
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