Hello,
I applied for Airtel broadband connection about 12 days ago. I filled out all paperwork and all the requisite amount. The chq got cleared the very next day. In a couple of days someone called and confirmed all the details.
Since then i have been only waiting to get the actual connection at my home. I have spent over Rs. 200 just calling numerous folks at airtel bangalore office since then. Each day i call about 5-7 times to no avail. Now all those folks whom i have been calling have stopped picking up my phone or disconnect while i am talking. Even after all this i have been very polite and trying to get this resolved in a very amicable way. Yet, i am not getting any help.
Neither is airtel helping nor is it refunding my money. I am now stuck. Please let me know if there is any help out there.
I even sent out an email to zonal head, but i just got an auto-responder from them asking me to provide my airtel landline number. I mean the email had a big long story stating i am struggling to get connection from airtel and the response was asking me to provide airtel landline number.
Can someone please advice on how to resolve this problem. Much appreciated.
Regards
KKuma
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