Subject: Problems faced after buying a Nokia handset.Model No-5610d-1
I bought a Nokia Handset model number- 5601d-1 and IMEI number- 358652015905801 on 21/04/2008 .
Since that very day I am facing the problem of low audibility. I tried to get the same repaired at one of the authorized centers for Nokia but to no success.
Nokia care job no 369434038/080526/1 dated 26 may 2008.
The problem still persists. Even when the mode is changed to loud speaker, incoming voice is faint.
I have checked other sets of the same series and make. There was no audibility issue with them.
Request you to provide a resolution for the same ASAP.
Looking forward for an early revert on the same,
1) Low audibility
2) No option to stop the audio or video only pause and come out from there
3) Ringing volume also not satisfactory
4) Not satisfactory behavior from The Mobile Store & Nokia Care also. According to them, this is a manufacturing problem.
5) Since my handset is in guarantee period, hence request you to get the problem resolved either by repairing the handset or replacement of the same.
Thanks and Regards,
Ashit Kumar Das.