Airtel
Unable to get the offer pack

Respected Sir,

I got a message on dt: 5-july

offer details: " Special offer only for you: Recharge with Rs.60 & get Rs.53.4 talktime. Offer valid today! for details Dial 12131 & press 1. "

I recharged on that date but I get only Rs.33.40. MRP Rs.60.00. Trans Id 212942315.

I sent you this message as there is no contact to the airtel Customer Care.

Kindly consider my application.