Complaint / review / scam report
Tata Docomo
Online recharge failure but balance deducted

Hi,

I had made a 150 rs top up transaction on a tata docomo no : 8793042210 on 18th Dec 2012 with the transaction no as mentioned in my bank slip as 1218191728. But when i finished my transaction it gave me a transaction unsuccessful remark however the money from my account was deducted. I thought i would get the refund in 5 days but this is 8th day hence i am lodging a complaint. I would request tata docomo to return my money or process the same on my above mentioned mobile no.

Sufiyan Quraishi

sufiyaan12345@gmail.com
Author: Sufiyaan


Offender: Tata Docomo

Country: India   State: Maharashtra   City: Pune

Category: Telecommunications

2 comments

Tata Docomo 4 January 2013, 3:52 AM
Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Tata Docomo 15 January 2013, 5:01 AM
Dear Customer,

We would like to inform you that the recharge was not successful. Please visit the bank for the refund of the amount.

Thanks and Regards,
Customer Care
Tata DOCOMO.
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