» » Airtel - Prepaid to postpaid conversion | #71955

Complaint / review / scam report
Airtel
Prepaid to postpaid conversion

I applied for change of my connection from prepaid to postpaid on 30th July

2011 at Hadapsar Pune Airtel office by giving necessary documents and paying Rs

300 but it is yet to be done.

from airtel customer care I came to know that my number is registered on someone else name since 2008.

I have this number since 2005 almost for 6 years. Then how come the number is registered on someone else name from 2008. It looks like airtel has wrongly registerd my number in 2008 to abide regulatory compliance for registering all existing prepaid numbers.

Its a gross violation of rules to register someone existing number against someone else name.

Request you to rectify the mistake and change my prepaid number to postpaid. I have already given necessary documents and paid Rs. 300 for this change and got a new SIM card. Pl note that the postpaid number should be same as existing one.

My existing SIM card number is-8991900000022602562

My mobile no is-9860094963 (the number should remain same after changing to

postpaid)

Receipt serial no-37650

Regards,

Ashish Khanga
Author: ashish.khanga


Offender: Airtel

Country: India   State: Maharashtra

Category: Telecommunications

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