We have booked a holiday (Name: European Whirl) with Cox and Kings, Tinsukia, Assam francisee on 1st of Sept'2010 for the Group departure tour scheduled on 11th October for Mr Pradip Khataniar and his wife. We have paid INR 76000 (Seventy Six Thousand) only to Cox and Kings, We have deposited all the documents of Mr Khataniar and wife for making UK and Schengen VISA.But they could managed UK Visa till the departure date. Hence they told the client that they will put their tour on a different date and apply for Schengen VISA.But even after Four and half months they have neither confirm their date nor replies to any of our mails till date. Now the client Mr Pradip Khataniar is seeiking the confirmation but the francisee says that the Kolkata Cox and Kings are not replying to their mails so they are helpless. Francisee has given us an email address of Kolkata Office as [email protected]. But we have sent more than 4-5 mails to him but all are unreplied. The UK Visa of Mr P Khataniar is expiring 1st week of April. So he wants to avail the tour before that. This is very poor service and untolerable.
CN Travels, Guwahati
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