Dear Sir,
I would like bring you attention towards the monetary loss occurred by me due to carelessness of Driver from " Karthik travels" Driver name is-
I travelled to banglore-Mysore-Ooty during 27.12.2010 to 01.01.2011 which was booked through make My Trip through Vocher ID INW1011B00015 & NF251451425890
This tour package was inclusive of Air Travel from Mumbai to banglore & return, Sightseeing & transfers through non A/c indica car, & hotel accommodation at mysore & ooty.
Our returned flight of Banglore to mumbai was originally sheduled at 20.20 hrs on 01, 01.2011 but it was cancelled, this intimation we got from Air India customer care & not from you.
Air india has given option to us of 17.00 hrs flight on the same day & accordingly we intimated the ssame to our tour driver on 31.12.2010 i.e. previous day of flight departure.
On returning we left Ooty by 8.00 a.m. actually which was supposed to left it by 5.30 p.m. atleast, this was we also discussed with Karthik Travels tour driver & he also agreed that since to reach banglore from ooty it will take at least 8-9 hours we have to left ooty early in the morning as we have to board 17.00 hrs as per revised sheduled.
but while returning due to negligence of Driver of kartik travels as he woke up late & came late because of we left ooty at 8.00 a.m. due to which we arrived aty Banglore Airport too late i.e by 17.10 hrs acutely we suppose to to reach Airport before 40 minutes as per Air port authority policy.
Since we missed our flight i booked another flight of Spice Jet which cost us Rs. 10866/-
therefore its my humble request that kindly guide me about how i can get compensation from Make My trip for this.
I have all the releavent documents as proof.
0 comments