Last year in 2010 I took a slimming Pakage From Body care Slimming Centre Which is in DLF phase-1 just next to VLCC. The pakage i took was of More than 13 thousand Rupees with guarnteed weight loss.i went for 1st session and i found that they provide used dirty towels to their costumers and the staff is very Rude specially the manager Ms. Kajal. when i went for 2nd session i got electric current from their vibration machine. For the 3rd session they refused to give me session because i was above 300 gms of body weight more than before, and they called it their rule which they didnot explained in first meeting.
In my first meeting with Bodycare Manager Ms Kajal, she gave me guarntee that i will loose weight Faster than Vlcc. She was very sweet on the first day.i agreed and gave her money. After 3-4 sessions i started getting rude and bad responses and services.
Then i told them that i am not happy with the service and i want my money back. then they told me that we wont give you money back but you can convert your money in beauty packages. after that they started ignoring my calls and telling me that they will call me back after talking to their head office people and i havent got any call from them. i kept trying with the requests and sent my elder sister to talk to them. but they really mis behaved with my sister and my sister got very angry on me that why i joined bodycare with such unprofessionals. i called them and asked the reason of misbehaving they said you have to come and can take the beauty pakage or give us the approval in written that you want your voucher to be given to any of your selected family member the next day i sent an application regarding that my money invested in bodycare slimming pakage should be converted into beauty and my sister can utlise this beauty pakage. Now its been one year and i went to BODYCARE GURGAON to speak with the manager. MS. KAJAL came to talk to me and i said that convert my money in Beauty package, but she refused even saying that you are late and your money is expired, we havent heard from you from last one year and havent received any courier application.i kept requesting to MS.KAJAL but she 'SHOUTED' on me that you will not get your money after one year. she misbehaved badly with me in front of receptionist, costumers, staff and security. And she was about to slap me and shouted on me that "I WONT LET YOU GET YOUR MONEY BACK AND I WILL MAKE SURE THAT YOU DONT GET YOUR MONEY BACK"
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