Dear sir/madam,
I had registered for the Hair fall treatment at TARA Homeopathic clinic.
At the time of consultation they described the kind of treatment and the charges required for it.
The details they provided me at the time consultation are as follows:-
1. Total duration of the treatment - 3 months
2. Medicines and check up - Homeopathic medicines and oils.
3. Charges - INR - 5000 rs. (no extra charges other than this.)
4. consultation charges :- 300 rs.
After knowing the total amount of charges required for the treatment, I paid them the consultation charges as well as the treatment charges through debit card on the same day.
The treatment started after that.
Now my concern here is that -
1. After 1 month TARA Clinic is now asking me for renewal of the treatment and asking me to pay 5000 rs. more for continuing the treatment (in the second month) and this will be also applicable for the third month as well.
2. Now question here is why they did not tell me this in advance that renewal needs to be done after each month and you have to pay 5000 rs. each month?
in short the treatment cost now has gone to 15, 000 (5000 rs. each month) which is simply a fraud / cheating.
they did fraud/cheated me by saying treatment will be done for only 5000 rs. No information was given about the renewal of the treatment at the time of consultation.
3. If they would have told me these are the total charges of the treatment (15000 rs.) i would have rejected their offer because I can’t afford 15, 000 rs. for this treatment.
4. They cleverly fooled me by letting me know this renewal thing after 1 month is over.
5. My treatment has been discontinued now by them. they are not providing me the further treatment until I renew it and pay them 5000 each for the next two months.
Their claims to this –
1. They are saying that we told this renewal thing (charges per month) to every customer and by mistakenly they did not tell me (Up to what extent this is true I don’t know).
2. They are asking me to go for other treatments as a solution to this problem, which is completely illogical as I opted for 3 months treatment.
so I request you to please go through the case and let me know what kind of help i can get from your side for investigating the actual facts.
As now I am feeling very helpless after getting fooled by a renowned clinic. I seek your urgent help in this matter.
I Hope I get justice in this case of Fraud.
For more details you can contact me by email or directly call on my no.
mail - [email protected]
Mobile- 9881008163.
Thanking in advance,
Tanmay Takawale.
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