Dear Sir,
I was sold an policy called "Life Long -Unit Linked" by Aviva employee (rather missold). I was told that only first three years of premium is mandatory and must be paid. After paying for first three years customer may or may not pay any further premium and there will not be any penalty and customer can withdraw the total fund value accumulated till that time as and when he/she wants. So after Paying the premium for first four years (50K yearly premium) i stopped paying the premium as I was planning to withdraw my money in next two years. To my surprise they after deducted Rs.73000 from my account and when i enquired about the deduction then they said that since I've not paid fifth premium so there is penalty which has been deducted. Despite me saying that your (Aviva's) agent has told me otherwise they have not heard anything. I loged a complainet with the Insurance Ombudsman and my hearding is due in next 4 days so please guide me sir as to how should i get back my Principal and nominal interest back.
Regards,
[email protected]
9818896244
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