I am a prefered banker with Axis bank AS Rao nagar . while being prefered banker, the relatonshp manager opened an account for my wife saying that is a special account and there is no need of maintaining a minimum balance in the bank. we deposited 5K in the bank of which my wife used few hundreds . off late we travelled outside and did not see the bank statement . upon our return we realised that in the name of minimum balance the bank started deducting 750 taxes =980 Rs per quarter.
My wife felt cheated and we raised an issue with the Relationship manager Mr Pavan of aXIS BANK (AS rao nagar Hyderabad). he replied saying bank has deducted such a large amount for not maintaining the balance . we feel that it is hihly injustice to customer. when a bank does not pay 980 per quarter for the keepoing any minimum balance then how can it deduct such a high money. it is a clear case of siphonning customers money...
Also when I have not selected any special account, then why should my wife account have the charges that too such a high charges that my wife has lost Rs 3600 in the name of charges.
Can she get a justice and get her refund back.
Regards
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