Dear Sir,
I am an ex-employee of Axis Bank.
I left Axis Bank in 2008. While I was an employee over there I was forcefully given a Credit Card stating reasons as "Loss to the branch where I was working".
Ever since I left the bank and shifted to my home city I reported the change in my address and phone number. I have even requested for a duplicate bill to my current address which is what is mentioned in my PAN card.
Due to bad financial condition, I wanted to repay my due amount of Rs. 22000 and close the credit card account.
On 29th January I paid Rs.15000 and expected the card to work properly. But to my horror, I noticed that the card has been permanently deactivated.
Nevertheless, I called up the customer care department and requested for a statement od dues with charges on it.
Days passed by and I did not get any statement whatsoever on my address. Not even on my email.
6 months later, on 12th July I got a call from their Recovery Department and I was asked to pay Rs.11548 instead of an approximate amount of Rs 7000 to 7500. I was asked to repay this by 20th July otherwise they will forward my name to CIBIL.
When I asked for the details of charges, the collection executive Mr. B Uma Mahesh abused me.
I expressed my inabilty to make such a big payment, the man asked me
"Dont you have money to survive or eat? "
I have repeatedly emailed them and asked for a reversal of charges on [email protected] and a full and final settlement.
However, there seems to be no responsible person to answer my questions. They are denying all the allegations and behaving like a very cheap organization.
They are calling me from unknown numbers and harassing.
Please help me out.
Saurabh Gupta
4718 6100 0210 7838
Contact Number
09038777361
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