Dear All.
This is Sourav Sanyal, Axis Bank Premium A/C holder, A/C no-910010005784560, during my card swipe at nearest ATM (IDBI Bank, Golpark, Kolkata-31) it was been captured. AS soon as possible I got the matter to the concerned authority at Main Branch of Axis near theatre rd., Kolkata. They initiated the matter as well as they promiss to reissue a new card within 10-12 days. i am very much sorry to say that days infact month has bees past they have not yyet taken any positive steps to solve the problem out. It every time when I got the matter to their concern of Miss Nandini One of the customer care executive, she always carried on with some false consolation. more over now a days they saying the my card yet not been blocked.
Now my question is that if this type inconvenience occures consiquently then who is the person to give them authority to do their business.?? I need immidiate action no time to spare. Other wise I am bound to go to Judicial issue against the opperation head and all the staffing against it.
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