Dear Friends
In my professional and personal life I am going close all accounts & relation with Axis bank. I will never be with Axis Bank in my future.
as a your well wisher and as my social duty to aware you too, to protect you from such incidence happened with me, please read the below incidence, think, protect yourself and aware your friends also if you think there was something wrong happened with me, and at last 'be unite (all common people)' and take strong decision, be cos "bank hum (common people) se he " as we are with bank ;
"On 24-09-09 at solan branch I submitted / completed all formalities to close the Acc. no.015010100342629 with Axis Bank. however before closing the account I checked the balance (ATM outside the bank and it was more than / about 1000 Rs.)
I can withdraw that money at that same time and can make the balance Rs.0.0, and can left the account, but as a common man and good customer of Axis Bank i still preffer to close the account systematically, which results ME as loss of Rs. 750/-
Axis bank' s system arises some question to me and i also asked to bank as below :
1) Is it my fault to follow the system?
2) After closing the the acc. on 24-09-09. i have no right to withdraw that money. why my acc. was closed on 06.10.2009? (after about 12 days)
3) who was the owner of this account after/in between 24-09-09 to 06-10-09?
4) WHY MY MONEY WAS DEDUCTED after 24-09-09?
5) WHAT IS THE CARE AXIS BANK DO FOR THEIR CUSTOMERS? "
Even bank was also unable to answer any of these question except these words "We apologise for the delay in account closure and the loss caused to you"
Today bank has send me the Pay Order of about Rs. 250 only.
Deducted Rs. 750 was the income of my very HARD WORK and it's my strong belief that bank will never rise with doing this...
[AT LAST, IF SOMEONE IN BANK WAS HELPED ME AT THEIR END, I WOULD LIKE TO THANKS FOR HIM/HER, FOR THEIR CO-OPERATION AND EFFORTS]
THANKS AND REGARDS
JITENDER KUMAR (JITU)
9418464562
& On Mon, 7/6/10, Devjyoti. [email protected] wrote:
From: Devjyoti. [email protected]
Subject: Re: CUSTOMER EMAIL TO NZH ID - JITENDER THAKUR
To: [email protected]
Cc: Greenpark. [email protected], Archna. [email protected]
Date: Monday, 7 June, 9:24 PM
Dear Sir,
We have dispatched the payorder of Rs. 252.90/- to your address on 07/06, will reach to you within 2-3 day.
JITENDER KUMAR
S/O SH. RAM SAVRUP
V.P.O DOMEHAR (BANI)
TEH. KANDAGHAT DISTT. SOLAN
HIMACHAL PRADESH PIN- 173215
Thanks and Regards
Devjyoti Chakrabarty
Axis Bank Ltd
Greenpark Branch
New Delhi
Ph :- 011-46583000
Mob. 09873216064
K-12 Greenpark Branch
New Delhi-110016
&--Forwarded by Devjyoti Chakrobarty/EXE/015/AXISBank on 06/07 09:21PM &--
To: Devjyoti. [email protected]
From: jitender thakur
Date: 06/03 01:56PM
Cc: Greenpark. [email protected], Archna. [email protected], [email protected]
Subject: Re: CUSTOMER EMAIL TO NZH ID - JITENDER THAKUR
Dear Madam,
I think Bank' apologies should be only for the some delay in process but never for the loss of the customer's money
1) I am happy that my suggestions are important for bank.
2) As this time you not mentioned the amount of PO, I hopefully waiting for the PO of amount about Rs. 1000/- send by you after Corrective action to one of the below addresses :
JITENDER KUMAR
OFFICER QUALITY CONTROL (UNIT-1)
PANACEA BIOTEC LTD.
VILL. MALPUR P.O. BHUD
BADDI TEH. NALAGARH
HIMACHAL PRADESH
OR
JITENDER KUMAR
S/O SH. RAM SAVRUP
V.P.O DOMEHAR (BANI)
TEH. KANDAGHAT DISTT. SOLAN
HIMACHAL PRADESH PIN- 173215
and if there is still some problem with PO amount. than please don't sent the PO of Rs. 252 etc...
As a common man and have busy schedule i can't do more efforts and my hope is only with Axis Bank AND it's improved system.
At last i have decided that my relation/conversation with Axis bank either it ENDS or STARTS with BAD or GOOD RESULT, I am going to tell thousands of comman people around me because it's my Social duty.
Definatly good result will increase the faith on Axis bank
Thanks and Regards
Jitender Kumar
(9418464562)
& On Wed, 2/6/10, Devjyoti. [email protected] wrote:
From: Devjyoti. [email protected]
Subject: Re: CUSTOMER EMAIL TO NZH ID - JITENDER THAKUR
To: [email protected]
Cc: Greenpark. [email protected], Archna. [email protected]
Date: Wednesday, 2 June, 8:26 PM
Dear Sir,
We apologise for the delay in account closure and the loss caused to you, but we are happy to take your suggestion and to improve our services.
The address was of 201, Aashirwad Complex Green Park i.e., your Company's address.
Please forward us your address so that your PO can be dispatched.
Thanks for banking with us.
Thanks and Regards
Devjyoti Chakrabarty
Axis Bank Ltd
Greenpark Branch
New Delhi
Ph :- 011-46583000
Mob. 09873216064
K-12 Greenpark Branch
New Delhi-110016
&--Forwarded by Devjyoti Chakrobarty/EXE/015/AXISBank on 06/02 08:13PM &--
To: Devjyoti. [email protected]
From: jitender thakur
Date: 05/27 11:25AM
Cc: Archna. [email protected], Greenpark. [email protected], [email protected]
Subject: Re: CUSTOMER EMAIL TO NZH ID - JITENDER THAKUR
Dear Madam,
Thanks for taking initiative for my Acc. no.015010100342629, however my efforts are not only to withdraw Rs. 252.90/- but i always wants the improvement in your/axis bank . as I closed the account than i don't think that THE bank need my suggestions (as some of suggestions i already given to you in my last mail).
On 24-09-09 at solan branch i submitted / completed all formalities to close the Acc. no.015010100342629 . however before closing the account i checked the balance (ATM outside the bank and it was more than / about 1000 Rs.)
I can withraw that money at that same time and can make the balance Rs.0.0, and can left the account, but as a common man and good customer of your' Bank i still preffer to close the account systematically, which results as loss os Rs. 750/-
But axis bank' s system arises some question to me as:
1) Is it my fault to follow the system?
2) After closing the the acc. on 24-09-09 i have no right to withraw that money.why my acc. was closed on 06.10.2009?
3) who was the owner of this account after/in between 24-09-09 to 06-10-09?
4) WHY MY MONEY WAS DEDUCTED?
5) WHAT IS THE CARE AXIS BANK DO FOR THEIR CUSTOMERS?
AS I ALREADY BELIEVE IN LONG TERM RELATIONSHIP, PLESE DO THE FAVOURABLE ACTION, PLESE HELP ME AS YOU CAN PROFESSIONALLY AS WELL AS PERSONALY
Plese provide the address you was send the last draft and who gives you the reason Party Shifted. is it the Promed's head office or my village Address
thanks And regards
Jitender Kumar Thakur
09418464562
(Common man)
& On Wed, 26/5/10, Devjyoti. [email protected] wrote:
From: Devjyoti. [email protected]
Subject: CUSTOMER EMAIL TO NZH ID - JITENDER THAKUR
To: [email protected]
Cc: Greenpark. [email protected], Archna. [email protected]
Date: Wednesday, 26 May, 9:36 PM
Dear Sir,
The following account has been closed on 06.10.2009 and the Payorder of Rs. 252.90/- is been dispatched to customer address, which is been returned on 19.11.2009 due to the reason Party Shifted. As we have recieved the closure request on the same day when account was closed the charges was already levied on account. So please provide us the current communication address so we can dispatch the payorder to you.
Thanks and Regards
Devjyoti Chakrabarty
Axis Bank Ltd
Greenpark Branch
New Delhi
Ph :- 011-46583000
Mob. 09873216064
K-12 Greenpark Branch
New Delhi-110016
&--Forwarded by Devjyoti Chakrobarty/EXE/015/AXISBank on 05/26 09:14PM &--
To: Archna Nangia/MGR/015/AXISBank
From: Greenpark Operationshead/015/AXISBank
Date: 05/26 01:36PM
Cc: Devjyoti Chakrobarty/EXE/015/AXISBank
Subject: CUSTOMER EMAIL TO NZH ID - JITENDER THAKUR
Pl look into this complaint and let me know the status/This is o/s in CRMS-URGENT
&--Forwarded by Greenpark Operationshead/015/AXISBank on 05/26 01:32PM &--
To: "015OH", "015BH"
From: "RBO Support"
Date: 05/20 04:54PM
cc: "Tridib Hazra/AVP/RBO/002/AXISBank@AXISBank", "Suhas Ramesh Rele/JE/RBO/002/AXISBank@AXISBank"
Subject: RE:'AXISIBRM=006-477-365' CUSTOMER EMAIL TO NZH ID - JITENDER THAKUR
Dear Sir/Madam,
We request your immediate intervention in resolution of the enclosed email to NZH ID, under advise to us.
In case the resolution is likely to take time, the same may clearly be indicated in your communication to the customer so that repeated reminders are avoided
After the said case has been resolved, please send us the copy of communication send to customer via mail/letter, on basis of which we can close the case in CRMS.
We have lodged the case from our end in New CRMS. http://10.1.6.220/CRMS_V2/login.aspx
Regards
Tridib Hazra
AVP (RBO)
RBO Support Team
022-42445656/661/660/659/PS
&--Original Message&--
From: jitender thakur ([email protected])
Date: Wednesday, May 19 12:49 PM
To: [email protected] ([email protected])
Cc: [email protected] ([email protected])
Subject: SUGESSION AND COMPLAINT
please forward this mail to concernd dept. because i do not know where i should send this mail
& On Thu, 13/5/10, jitender thakur wrote:
From: jitender thakur
Subject: SUGESSION AND COMPLAINT
To: [email protected]
Date: Thursday, 13 May, 7:08 AM
dear sir
i have some suggesion and complaints as below:
1) i have account with axis bank Acc. no.015010100342629 (jitender kumar) which was selary acc. (green park new delhi).and after some time converted to saving account. whewr some minimum amount should be maintained.
Common people live in a non formal way and may forget to maintain that balance, bank should contect and inform to account holder at least one time by direct or indirect way before or after one dedction. there should be some provision to save cutomer's money.
2) Acc. no.015010100342629 : there was no any contect or information to me before an after many dedution.
3) On 24-09-09 at solan branch i submitted / completed all formalities to close the Acc. no.015010100342629 . and about after 6 month . i have not got the my money back (acc. balance) at my all contect address, how ever my acc. no.015010100342629 is now closed
if there was some provision to save costomer/ my money... then there was no need to close my Acc. no.015010100342629 / relationship, which may be now forever closed
REGARDS
JITENDER KUMAR
(COMMON PEOPLE)
09418464562
DISCLAIMER:
Information contained and transmitted by this E-MAIL including any attachment is proprietary to Axis Bank Ltd and is intended solely for the addressee/s, and may contain information that is privileged, confidential or exempt from disclosure under applicable law. Access to this e-mail and/or to the attachment by anyone else is unauthorized. If this is a forwarded message, the content and the views expressed in this E-MAIL may not reflect those of the Bank. If you are not the intended recipient, an agent of the intended recipient or a person responsible for delivering the information to the named recipient, you are notified that any use, distribution, transmission, printing, copying or dissemination of this information in any way or in any manner is strictly prohibited.
If you are not the intended recipient of this mail kindly delete from your system and inform the sender.
There is no guarantee that the integrity of this communication has been maintained and nor is this communication free of viruses, interceptions or interference
DISCLAIMER:
Information contained and transmitted by this E-MAIL including any attachment is proprietary to Axis Bank Ltd and is intended solely for the addressee/s, and may contain information that is privileged, confidential or exempt from disclosure under applicable law. Access to this e-mail and/or to the attachment by anyone else is unauthorized. If this is a forwarded message, the content and the views expressed in this E-MAIL may not reflect those of the Bank. If you are not the intended recipient, an agent of the intended recipient or a person responsible for delivering the information to the named recipient, you are notified that any use, distribution, transmission, printing, copying or dissemination of this information in any way or in any manner is strictly prohibited.
If you are not the intended recipient of this mail kindly delete from your system and inform the sender.
There is no guarantee that the integrity of this communication has been maintained and nor is this communication free of viruses, interceptions or interference
DISCLAIMER:
Information contained and transmitted by this E-MAIL including any attachment is proprietary to Axis Bank Ltd and is intended solely for the addressee/s, and may contain information that is privileged, confidential or exempt from disclosure under applicable law. Access to this e-mail and/or to the attachment by anyone else is unauthorized. If this is a forwarded message, the content and the views expressed in this E-MAIL may not reflect those of the Bank. If you are not the intended recipient, an agent of the intended recipient or a person responsible for delivering the information to the named recipient, you are notified that any use, distribution, transmission, printing, copying or dissemination of this information in any way or in any manner is strictly prohibited.
If you are not the intended recipient of this mail kindly delete from your system and inform the sender.
There is no guarantee that the integrity of this communication has been maintained and nor is this communication free of viruses, interceptions or interference
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