My compliant is for Bajaj finance. On 27-07 i have submitted neccessory papers for samsung LCD through he dealer M/s Skyview Sales, Rander Road Surat.till date I have not recd.any imtimation from bajaj finance.so many times I tried to contact local Bajaj Office, but i could not get proper reply. When i sent mail to
[email protected] address given at bajaj finace website-but surprisingly my mail returned undeliverd in my both yahoo and gmail id. So I have sent mycomplaint through: "cpmplaints" as well as "compliments"section of their website. Till date i have not recd.acknowledgment or any reply from them.
Here is my copy of mail sent to them.
Sir,
I have decided to purchase Samsung LCD TV from M/s. Skyview
Sales, Rander Road Surat.(Ph. 261-6539310) The dealer had offered me 0%
finance from you. I then submitted necessary papers/documents on
27-07.After 4-5 days they informed me that your loan was declined
by Bajaj with a reason that I am a Personal loan defaulter. I Was
surpised and socked because I have never taken any loan from any
oustside agency/institute except from my bank where i am working. So
the dealer M/s skyview sales assured me to resubmit the papers to you
for reconsideration. They resubmitted the papers. When i remind the
dealer about my loan, they tolled me that Bajaj office is not replying
and responding to them. I have have also tried many times since last one
week to contact your local office Phone no.02613937200 and
02613937208 (Manager cr.) but only a couple of time i was able to
contact the person on phone with a common reply "Pl.call me after an
hour". Surprisingly then after no one is replying to my several calls.
Pl.look into matter immediately and return back my documents with a
refusal memo, if you could not process the loan.
--
Murlidhar Pachchigar
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