I am V.N .Kamble mob no 09773541668 working in anushaktinager my bike no MH-04-AZ-2351 given for total servicing to m/s Prem Auto vaibhav nager, waman tukaram patil marg Govandi (E) MUMBAI 400088 tel no. 2520 0968 on date 10/090 under job card no 1616 . before Making job card and Estimate, Mechanic /supervisor named Kiran mob no 080 821 476 55 checked everything with assured long ride drive with detail discussion servicing he estimated Rs. 4001 /- with sure bike delivery on Date 12/09/10 but he failed to do so. I visit service station on 12/09/10. I noticed that my bike was under repair and Mr. Kiran told me please come after 3or 4 days later for collect the bike that time he didn't told me extra charges for any parts.
on date 18/9/10 one lady phone to me and asking more charges towards servicing Rs. 1800 to 1900 for changing one parts. I request her, i want to talk mechanic but she failed. i told her stop the work i come personally checked the things and she kept the phone. then I tried my best to contact mechanic n her but hes phone not reachable.
Now question is arising!
1) Whether they are "Authorized" Bajaj service center?
2) Are they depute authorized & skill mechanic supervisor staff?
3) They are really, taking actual charges of bajaj auto parts? because we know the bajaj parts is cheaper than other company!
4) It's any authorized body or office, specialist to identify the original parts, right charges of labour charges!
5) If service center allotted by "Bajaj" to some one and service center run by another one?
6) Such service center cheat "Costumer"?
The reason of complaint is that, I am very fond of "Bajaj" bike & bajaj name should not be spoiled by such fake service center!
V.N. Kamble, 72 "Kenilworth" Peder Road, Mumbai 400 026
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