Respected Sir,
I am having an account with SBI Lakhajiraj Road, Rajkot with ATM card facility. On 1.7.2009 i visited BOI Rajkot branch ATM to withdraw money. But the txn could not done, however my a/c No.10353008276 was debited without giving money to me. After vigourouse efferts my above a/c credited with the withdrawn amount on 11.08.2009 after 41 days. So I have applied for the penalty as per the RBI directives, that if the settlement can notbe done within 12 days, customer is to be paid penalty per day Rs.100/=. I send a letter to BOI as well as SBI for the same, but till the date result is yet to come. Lastly by sending a mail to BOI authorities on 04.01. they instruct to contact SBI Bank for getting the penalty. SBI says thay BOI has to pay the penalty. In this situation, I could not get the required result after such long long time. Therefore, you are kindly requested to plz. take up the matter and do the needful at the earliest possible. MUKESH T JADAV Rajkot Gujarat
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