Dear sir,
this complaint is in regards to false charge from barclays credit card. in dec. 2008 i made a complete payment of rs. 11675, except for the late payment fee and the tax on it. that is, rs. 674. i complaint it to [email protected] in asking them to waive of the false charge. i also asked customer care person about closing the card and he advised me to cut the card and submit it to any barclays office, which i did. now the problem is they have been charging me interest on the late payment fee of Rs. 674 till date, which have been become Rs. 7, 337.98.
they have been charging the interest till now, without sending me any statement on e-mail or post. there was no contact made to me via phone, e-mail or post. if my account is still active they should have contacted me in the past 2 years. it sounds weird and funny at the same time that they have been charging me on the interest and not communicating with me. i really have no idea why barclays is doing this to me. may be, this the way barclays makes money.
i request you to help me out solving this problem.
i will be grateful to you for this.
regards,
kumar abhishek
9930362930
[email protected]
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