Berclay's Credit Card
Forceful debits

Debites are charged without my permission

i am credit card holder no 4339502858007270.

i was asked on my cell phone whether i want to insurance against my card

i had asked whether its free benefit to the card holder

and the operator had told yes

now i have receive a sms that u have been debited rs 999/- for card

i had asked whether the facility is free or not and they have answered yes

still they are sending sms for rs 999/- debit against what i had not asked for

all transactions they have made one sided without my permission

i am lodging complaints in consumer forum for their forceful activities against customers and compelling them to make payments against the insurance which i had not asked for

complaint no as alloted by Berclay, s credit card- CAS-3175614-CPHS52