Dear Sir,
I apply Term Insurance policy from Birla Sunlife Insurance co. for sum assured 15, 00, 000 and for that i give them Cheque worth of Rs. 22, 068/- and they debit the same amount from my saving account on 21/11.
But on 27th of Dec i got mail from the company and they mentioned in their mail that during issuance of the policy they suggest me some medical test which i had already completed but in one test report test name HBA1c they mentioned some problam notice as "Accept Life at 4.78/1, 000 and ESA at 1.5x in V/O Elevated Liver Enzymes" and for this problem they demanded Rs. 5, 435.40 paise extra premium per year.
I was shocking to hear about this problem and rush to Dr. Path Lab at NOIDA centre and once again i did my HBA1c test on dt. 28th Dec. at my own cost and when i want to know about the test from the laboratory people they said this test meant for any type of Sugar nor meant for Liver and other etc. Next day i went to Birla Sunlife NOIDA Sector-18 brance to submit my medical report and they give me my customer interaction id as 020125276 for all future correspondence.
The proposer name who offered me this policy Mr. Rohit Sapra and his Officer Mr. Sunil Prashar whose contact detail as under:-
1. Mr. Rohit Sapra cell No. 9896181616 and his eamil [email protected] and Mr. Sunil cell no. 09812551272.
I am trying to know about my policy from both of these official but axcept fake assurances they give me nothing and they are also violating my phone calls.
Therefore i had left no option to contact you.
Therefore i am requesting you to kindly take immediate and strict action towards this irresponsible behaviour and before issuing the policy how they can debited amount from my saving account.
I am looking for your prompt and justiful reply.
Thanking you,
Rakesh Sharma,
B-30, Sector-27,
NOIDA01,
Uttar Pradesh
Cell No. 09871306672 and eamil:- [email protected]
0 comments